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    NevOn is the archive weblog of Neville Hobson, a British business communicator based in Amsterdam, The Netherlands, a record of commentary and conversations from December 2002 until 22 February 2006. This site is no longer updated - please visit www.nevillehobson.com.
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« It's context that's important | Main | The big fat pipe is the New PR »

13 July 2005

Comments

Richard Jones

Neville,
I am now starting to get the hang of cyberspace and I have had three emails from Adrian re Landrover

If a Dell (or any other computer) fails, about the worse case scenario is a few thousand Dollars or Pounds and frustration of personal or business process.
If a motor vehicle fails due to design fault, incompetant repair or a corporate culture based on "just get it out of the workshop quick", then not only is the cost huge (in my case $120,000 plus)and the need to purchase alternate transport) but the potential death or serious injury of one or more people - as in my case.

I acknowledge your point re 'blackmail' and unjustified attacks on corporate behaviour and I avoided even threatening such action, until I had exhausted every effort to communicate with the CEO of Landrover Australia (including Ford Corporation - current owners) and correspondence from solicitors.
The CEO still refuses to deal with the issue.
I agree that in the 'world economy' and the availability of mass publication, there needs to be some ethics but big corporations have abused their might with dubious ethics, for a long time and some backlash in the other direction may take some time to balance the equation.
Appreciate your thoughts.
Richard

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