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    NevOn is the archive weblog of Neville Hobson, a British business communicator based in Amsterdam, The Netherlands, a record of commentary and conversations from December 2002 until 22 February 2006. This site is no longer updated - please visit www.nevillehobson.com.
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« How Google could be the world's most valuable company | Main | The Hobson and Holtz Report - Podcast #101: January 9, 2006 »

09 January 2006

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Listed below are links to weblogs that reference So what's wrong with ghostwriting an executive blog?:

» Ghostwriting blogs: views pro and con from Corante Marketing Hub
Last week's "herding cats" roundup included a link to a post by Corante Network contributor Toby Bloomberg at Diva Marketing on ghostwritten executive blogs: "Some people might say what's the big deal? Ghost writers draft executives speeches all the ti... [Read More]

Comments

Philip Young

I think the word marginally in Q3 is significant, and don't agree that 'misleading' is binary. For example, it would be very hard indeed to say that a statement was either a truth or a lie; sometimes, yes, but by no means always. Truth is a very slippery concept indeed and my suggestion is that the reason so many respondents choose to to qualify their responses with the fuzzy word marginally is that they are uncertain as to exactly how honest it is to have a ghostwritten blog.
I think it is quite likely that if you asked the subjects of 100 ghostwritten books you would get a similarly high number of 'marginally misleadings' - they are sufficiently comfortable with the outcome to sign-off the book but still aware that is slightly different from the truth as they would tell it. As I begin to argue in a Mediations post Ghost in the Blogging Machine, this vague discomfort in the use of ghost writers highlights a faultline in perceptions of what PR is and what it could and should do.

neville

Actually, Philip, I wonder whether repondents choosing to qualify their responses with the fuzzy word 'marginally' is more to do with the fuzziness of the question itself by offering that word as a choice.

In the context of this topic, I really can't see how anyone can use the phrase 'marginally misleading.' It either is or it isn't.

If the content of an executive's blog is written by someone else, there is no deception as long as there is clear disclosure of that fact.

Whether it's 'good PR' or not is another matter.

steven streight aka vaspers the grate

Let's recall the core values of blogging. The 9 Core Values will answer most questions of this nature.

Ghost Blogging is wrong because it violates user expectations of hearing directly from the blog author, of interacting via comments and email, with a real person who is who he says he is. This is also why Fictional Character blogs suck.

Come on. Think. People are sick of anonymity. Telemarketing recorded message calls. Voice mail options menus.

People wish to interact with a real person at a company.

Most businesses will not blog, and I'm glad, because they don't want to hear from consumers. They are arrogant and have only one thing to say: "Buy my product". Only one thing they want to hear: "Love your product".

neville

I couldn't agree with you more, Steven, when you speak of people wishing to interact with a real person at a company. That's an oft-said phrase in relation to the appeal of blogs.

On ghostwriting and user expectations, isn't this the key - setting the right expectations? So if your executive blog is written by a professional blog writer (such as Steve Warren talks about in his post) rather than the exec him or herself, isn't that ok as long as that fact is crystal clear?

Again, I'm not speaking about whether this is 'good PR' or not, purely looking at it from the transparency point of view.

Interesting what you say about fictional character blogs. Do you think a ghostwritten executive blog might fall under this category?

steven streight aka vaspers the grate

Yes, the broad category of Pseudo Bloggery, as I define it, does include both Fictional Character and Ghost Blogs.

I have focused my expertise and observation on usability, credibility, and practical value characteristics of business blogs and corporate web sites.

A blog is a neutral void, a blank slate, a software application. So in one sense, you can do whatever the flip you want, immoral, ineffective, con artist, anti-blog, whatever. But in a values sense, you are limited in what you ought to do with a blog.

For example, a blog generally must have comments enabled, or it's not a true blog. It's a legit link log, like Robot Wisdom, or it's a unilateral old media preaching platform, a "shut up and passively absorb my propaganda" type device.

The basics of an ideal blog are the 9 core values I've assembled: authenticity, passion, transparency, credibility, individualism, creativity, originality, relevance, and integrity.

Now, I sympathize with any CEO who has no time or no writing skill for blogging. Blogs, and all web entities, require a very specialized writing and text format style, almost the opposite of print media. Short paragraphs, bulleted or numbered lists, boldface, heads and subheads, as necessary, per the individual stylistics of the blog author.

I know some CEOs need help with blogging. As I ponder this problem, my theory is that you can teach a CEO how to create, write, and maintain a blog. You can even write a few sample blog posts, until the CEO approves of the content and style. Then once you have an ideal post model, it's the CEOs job to master it and use it.

CEOs and other highly educated and highly motivated women and men are not accustomed to being told they need to learn how to write better.

Typical CEO will chuckle and say, "I'll just give it to my creative department, they've got some beatnik Shakespeares in there, they can do it for me, and I'll simply sign off on it." WRONG.

We, as consumers, do not wish to interact via comments and email, with a half-CEO/half-copywriter.

I used to write copy for CEOs. PR, ads, newsletters, sales material, etc. Often I ghost wrote press releases or other things for CEOs. But first they told me what they wanted to say. I just polished it.

I can't recall ever "dreaming up" something for a CEO to say, what he "should" say. This is what's sick and inauthentic, non-credible and anti-consumer.

My fear?

That if enough blogs go Ghost, the blogosphere will be populated by spooks, insubstants, spectres, shadows only.

People will start saying:

"Why check the blogosphere? It's just ad writers and committees pretending to represent the head hauncho. And those teams will say anything to please the boss and hookwink the public."

When I go to Mark Cuban's blog, or Richard Edelman, or Bob Lutz, or Vaspers the Grate aka Steven Streight, I expect to deal with the guy or gal him or herself. Not a ghost flunkie. Not a team. Not an advertising agency posing as the Voice of the Highest Up.

:^)

Hope you had a wonderful Christmas and New Years, Nev. Cheers! You are a leading light of the blogosphere.

neville

Thanks for those views, Steven.

This is a big topic. I've been reading what others are saying, too, such as Teresa's post at Blog Business Summit:
http://blogbusinesssummit.com/2006/01/gasp_ceos_arent.htm

Thinking about the overall topic. Perhaps a follow-up post on this.

LC Mason

I am a college student and new to the world of blogging. I may have the wrong idea, but I thought blogging was made for actual people to say what they think about work or life in general. If someone has a blog with their name on it, I think it logically follows that they fill the content in it. Actually, I would feel cheated if it wasn’t him or her.

I know that there are other mediums that use this practice. Books, as you mentioned, can be ghostwritten. However, I think you must consider the medium when you consider the question of whether it is misleading. Philip Young had a good point when he said that “blogs are routinely framed as highly personal communication.” Ghostwriting seems as impersonal as the Wizard of Oz behind the curtain. Blogs should be utilized as a place to be honest and personal. That is what has appealed to me the most about them.

So while 43% of the senior business execs think it is “Acceptable,” I find it absolutely misleading. If an executive cares enough to have a blog created, he can maintain it. The blog is there for them to communicate. If they are paying someone else to write it, they might as well leave it alone.

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