« New version of Picasa released | Main | Shuffle to iPod Mini »

18 January 2005


Michael B

Thanks a lot this sorted out my daily problem :-) !!!!

Neville Hobson

Glad it helped, Michael B. It was driving me nuts, too, until I found the answer via the Skype forum!


Thank GOD! I was going crazy trying to deal with it! I tried the control panel to change back to the old version, and then evaded Norton's very unhelpful $29.95 a pop customer service! You are a lifesaver!




Thank you very much!
From Brazil


Neville Hobson

Shannon and Leandro, you're welcome!

Brennan Stehling

This is a Norton issue. I believe that Norton should work with minimal negative side-effect with the legitamate software I am using. I understand if I upgrade the application that it would confirm this new version should be allowed access, but the Norton software should be smart enough to update the allow list.

Neville Hobson

I'm sure you're right, Brennan. If you add an app to the allow list, then it should be allowed.

However, maybe there's something in the skype.exe as well, as if you upgrade Skype, you will get the worm alert again even though the exe is in the allow list.


It works great, but!!!
I did a trace and a whois look up on that ip Norton reported, it might not be a problem but it looks like it belongs to some Hong Kong company, wich make me a bit suspicious. domain name pointer 203186176099.ctinets.com.

% [whois.apnic.net node-1]
% Whois data copyright terms http://www.apnic.net/db/dbcopyright.html

inetnum: -
netname: CTIHK
descr: City Telecom (H.K.) Ltd.
descr: Internet Service Provider in Hong Kong
country: HK
admin-c: CH134-AP
tech-c: SL116-AP
mnt-by: APNIC-HM
mnt-lower: MAINT-HK-CTI
changed: hostmaster@apnic.net 20000704
changed: hostmaster@apnic.net 20020116
source: APNIC

address: 15/F, Trans Asia Centre,
address: 18 Kin Hong Street,
address: Kwai Chung, N.T.,
address: Hong Kong
country: HK
phone: +852-3145-5111
fax-no: +852-3145-5267
e-mail: hostmaster@ctihk.com
nic-hdl: CH134-AP
mnt-by: MAINT-HK-CTI
changed: hostmaster@ctihk.com 20000831
source: APNIC

person: Sam Leung
nic-hdl: SL116-AP
e-mail: fionat@ctihk.com
address: 15/F, Trans Asia Centre, 18 Kin Hong Street, Kwai Chung, Hong Kong
phone: +852-3145-5190
fax-no: +852-2199-0810
country: HK
changed: hostmaster@ctihk.com 20040706
mnt-by: MAINT-HK-CTI
source: APNIC

I live far far away from Hong Kong so i removed the first steps of the trace..

12 ge-0-3-0-0.bbr2.London1.Level3.net ( 35.236 ms 37.122 ms 35.504 ms
13 as-0-0.bbr1.NewYork1.Level3.net ( 100.224 ms 100.097 ms 100.803 ms
14 as-0-0.bbr1.SanJose1.Level3.net ( 178.719 ms ae-0-0.bbr2.SanJose1.Level3.net ( 174.870 ms as-0-0.bbr1.SanJose1.Level3.net ( 176.933 ms
15 ge-11-1.ipcolo1.SanJose1.Level3.net ( 176.836 ms ge-11-2.ipcolo1.SanJose1.Level3.net ( 174.917 ms ge-7-2.ipcolo1.SanJose1.Level3.net ( 176.986 ms
16 unknown.Level3.net ( 176.913 ms 176.836 ms 177.184 ms
17 po5-1.cr1.hkg3.asianetcom.net ( 328.838 ms 326.636 ms 328.820 ms
18 po15-0.gw2.hkg3.asianetcom.net ( 326.854 ms 326.648 ms 326.866 ms
19 iadvantage.gw2.hkg3.asianetcom.net ( 364.267 ms 364.029 ms 366.257 ms
20 ( 364.260 ms 366.064 ms 364.255 ms
21 ( 364.297 ms 364.128 ms 366.216 ms
22 061238226018.ctinets.com ( 364.272 ms 366.055 ms 366.263 ms
23 061238228048.ctinets.com ( 366.307 ms 366.022 ms 366.239 ms
24 061093151054.ctinets.com ( 366.272 ms 367.987 ms 366.145 ms

The comments to this entry are closed.