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    NevOn is the archive weblog of Neville Hobson, a British business communicator based in Amsterdam, The Netherlands, a record of commentary and conversations from December 2002 until 22 February 2006. This site is no longer updated - please visit www.nevillehobson.com.
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« More media moves into RSS | Main | The Hobson and Holtz Report - Podcast #10: February 24, 2005 »

24 February 2005


anu gupta

A slightly contrary view...


David Wall

The gentalman from General Motors Corporation seems to want to be on top of all the new communications tools available today. May I suggest he utilize some of the older forums to gauge how the consumers of his products are fairing. Maybe they should read caddyinfo.com for honest feedback and product critique. I'm overwhelmed by the amount of information and conduits for it available. In some strange way I hope I connect with those GM folk's who claim they want to know the pulse of their customers. Thank you for letting me use your site.

Neville Hobson

Good comments, David.

I took a look at the caddyinfo forums - a great example of a place customers and enthusiasts go to talk about a shared passion, praise and complaints.

I can't speak for GM, but I'd be very surprised if they weren't paying attention to what's going on in these forums.

The great thing about the FastLane blog, though, is that here you have a place where you can give honest feedback and product critique directly to the top executives of the company. Other than sitting down face-to-face with Bob Lutz, I can't imagine a better opportunity you'd have for a direct conversation.

Give it a go!

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