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    NevOn is the archive weblog of Neville Hobson, a British business communicator based in Amsterdam, The Netherlands, a record of commentary and conversations from December 2002 until 22 February 2006. This site is no longer updated - please visit www.nevillehobson.com.
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« The Hobson and Holtz Report - Podcast #94: December 15, 2005 | Main | Six Apart: Perceptions and the role of communication »

17 December 2005


Andrea Weckerle

Thanks so much for the concise how-to on recovering from TypePad's outage. After initially fearing I'd lost a week's worth of posts, I'm now going to backup my material on daily basis.

Dennis Howlett

Three things 6A is not understanding:
1. There's consumer and there's business. The two are very different.
2. Enterprise class service.
3. Free+apologies may be good for consumer but business wants service.

What worries me more is the apologetic PR community. I am alarmed at the PR-laden way 6A approached it on ZDNet. Cazy. Steve Rubel's remarks were unbelievable. Comparing to eBay in 1998-99. This is 2005. It's different. The whole buzz around this is: "good enough, just works, simple, easy." No way comparable. And we've moved on, our expectations are much higher.

PRs should know by now - screw business people, you're dead. If 6A was quoted on NASDAQ, how many execs would be left? None. Social software may sound cuddly but $$ bills have no conscience, no emotion, no passion.

Square that circle if you can 6A. 90 days and counting.

martin english

I'm with Dennis on this one - bugger the fine details of your business model, your FAQ, whatever - it comes down to the expectations I (the user) have:
If you expect me to rely on your service, I need to your service to be reliable.

Philip Young

Thanks, Neville. I had no idea that I could back up Mediations like this. Now I'd better write something worth keeping...

Dennis Howlett

Another thing - Niall Kennedy had a great opportunity to nail Anil Dash on the podcast interview. He blew it comletely. Instead of hanging around outside 6A office to get an exclusive, Niall might have been better employed watching the likes of Phil Hollows at FeedBlitz who described the nature of the outtage. It falls into the Scalability 101 category.

Now if a journalist had been on the case...??

Jeff Nolan

I tried this backup function a month ago attempting to move my typepad blog archive to wordpress, it didn't work. Even now it stalls while creating the file, maybe it's because I have 2,000+ posts.


Also, pictures and files are not included in the backup so you would have to separately create a new images archive (with the same filesnames) and edit the backup file to reflect a new target URL before uploading.

Somebody really needs to come up with a backup mechanism for blogs that is adopted across the range of platforms.


Jeff, my experience in TypePad export/WordPress import has been wholly successful so far. When I did a TypePad > WordPress experiment last month, I followed the instructions from the WordPress Codex:


Worked perfectly.

The big issue, though, is ensuring hyperlinks are maintained and I haven't resolved that yet (which is the prime reason why I've not yet completed the migration).

Re pictures and files, you're right - you don't get those in an export of content from your TypePad blog.

Andrea and Philip, glad the tips were helpful.

Dennis, I haven't yet listened to that Niall Kennedy podcast you mention. Queued up in my iPod ;)

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